1. PROVIDER OF DIGITAL SERVICES

1. The Terms and Conditions shall apply to digital services provided by Iwona Gnach-Olejniczak who runs a business under the name: UNIDENT UNION I&II Iwona Gnach-Olejniczak at the following address: ul. Kochanowskiego 20 lokal CD, 51-601 Wrocław, NIP: 8991066730, REGON: 890537707 (“UNIDENT UNION”) and her employees and associates.

1. TYPES AND EXTENT OF DIGITAL SERVICES

1. UNIDENT UNION provides digital health services related to diseases of the teeth, mouth, facial part of the skull and adjacent areas. The Services consist of an initial analysis of the problem reported by the Customer and the images attached by the Customer and the preparation of a detailed treatment plan (“Services”).
2. The digital services provided by UNIDENT UNION are only an analysis of the problem reported by the Customer. To start treatment, the Customer must visit the clinic run by UNIDENT UNION for detailed dental examination.

III. CONDITIONS FOR THE PROVISION OF DIGITAL SERVICES

1. The services are provided only to persons who fulfill the following conditions (“Customers”):

• are aged 16 years and over,
• have read the information available on www.unidentunion.pl in the “GDPR” tab,
• have agreed to the processing of their personal data in order to answer the question asked during the online consultation,
• have correctly completed and submitted the contact form via www.unidentunion.pl (the “ONLINE CONSULTATION” tab).

1. To use the IT system intended to provide the Services, you need access to a device with Internet connection and to an e-mail box.
2. It is prohibited to provide illegal content through the IT system intended to provide the Services, in particular content that could infringe the rights of third parties (e.g., by sending data of third parties without their consent).

1. AGREEMENT FOR THE PROVISION OF DIGITAL SERVICES

1. When UNIDENT UNION receives a properly completed contact form submitted by the Customer via www.unidentunion.pl (the “ONLINE CONSULTATION” tab), an agreement is concluded between UNIDENT UNION and the Customer for digital services in accordance with these Terms and Conditions (the “Agreement”).
2. The Services are provided free of charge.
3. The Agreement shall be terminated:

• within 7 days of the date on which UNIDENT UNION has received a properly completed contact form submitted by the Customer (the termination of the Agreement does not require any additional statements from the Customer) or
• upon receipt of a statement from the Customer that they do not wish to receive the Services, either sent electronically or otherwise submitted in a document form.

1. UNIDENT UNION is not responsible for:

• false, incorrect or incomplete information provided by the Customer,
• errors in data transmission, in particular due to failure of the IT systems, telecommunications systems, power supply, and for reasons attributable to the external data transmission operator,
• no access to the IT system intended to provide the Services for reasons beyond the control of UNIDENT UNION

1. COMPLAINTS

1. The Customer has the right to submit complaints regarding the Services or the Agreement.
2. Complaints may be submitted in: